Choices: Trustworthiness

Choices: Trustworthiness – Trustworthiness Workbook (Overview)

Trust is the foundation of every great workplace and it starts with daily choices. Choices: Trustworthiness is a trustworthiness workbook that teaches professionals how trust is earned, protected, and if necessary repaired. Specifically, participants practice behaviors that make them visibly reliable: keeping commitments, telling the truth clearly, and owning outcomes without excuses.

Moreover, this trustworthiness workbook fits seamlessly alongside titles in our Healthcare Training Books and Certifications collection and the broader Books & Certifications catalog.

Why this trustworthiness workbook matters

When teams can’t rely on each other, quality, safety, and morale suffer. Therefore, leaders need a shared framework for trust one that clarifies expectations and gives people simple tools to follow through. This trustworthiness workbook builds that framework with plain language, practical examples, and repeatable habits.

What’s inside the trustworthiness workbook

• Real-world scenarios from healthcare, education, public service, and customer support

• Reflection prompts to surface values, blind spots, and accountability gaps

• Commitment tools (clarify-confirm-close loop, deadline setting, risk flagging)

• Communication scripts for transparent updates and tough conversations

• Repair routines that rebuild trust after slips or missed expectations

• Action plans that turn insights into measurable weekly behaviors

Additionally, facilitator notes make the trustworthiness workbook easy to run in huddles or coaching sessions.

How teams use the trustworthiness workbook

Use it three ways:

1. Self-study: one chapter per week; document a promise you’ll keep and report back.

2. Team huddles: discuss one scenario, agree on a “keep/try” behavior, and revisit next meeting.

3. Workshops: pair the trustworthiness workbook with our live Courses & Certifications for role-plays and skills validation.
   For timing, review dates on the training calendar or coordinate a rollout via Contact Us.

Outcomes you can expect

Consequently, participants learn to:

• Set clear expectations and meet them consistently

• Communicate status early (including risks and blockers)

• Tell the truth with respect no spin, no surprises

• Take responsibility, make amends, and prevent repeats

• Model ethical conduct that strengthens team culture

Ultimately, the trustworthiness workbook raises reliability across shifts and reduces friction so, projects move faster with fewer follow-ups.

Who it’s for

• High-stakes teams in healthcare, public service, and education

• Customer-facing roles that depend on credibility

• Supervisors and leads who coach accountability and follow-through

Likewise, combine this trustworthiness workbook with our professionalism titles on the Books & Certifications page for a complete behavior toolkit.

Implementation & next steps

Start small, then scale. Pilot with one unit for four weeks and track simple signals (deadline hits, escalation clarity, rework). Next, integrate the workbook language into performance conversations. Finally, align with a focused course from our Courses & Certifications catalog and lock in dates on the training calendar. For bulk orders or a facilitation plan, reach out on the contact page.