Strategic Skill Building
This strategic skill building course helps learners improve their skills in communication, problem-solving, and operational procedures. The primary goal is to create a supportive learning environment that promotes group identity and facilitates personal learning goals through self-assessment and Performance Indicator Rating Scales. We encourage participants to evaluate their knowledge and experiences to predict outcomes effectively.
Learning Strategies
The course introduces various learning styles and strategies to cater to individual preferences and emphasizes the importance of understanding how the brain processes knowledge. The course highlights the significance of self-assessment and awareness of personal learning styles to improve retention and recall.
| Learning Style | Description |
|---|---|
| Visual Learners | Prefer information presented visually, such as through diagrams and written materials. |
| Auditory Learners | Learn best through listening and verbal communication. |
| Kinesthetic Learners | Gain understanding through hands-on experience and physical engagement. |
Additionally, the course discusses strategies for committing information to long-term memory and exploring non-linear thinking skills, which are crucial for problem-solving.
Memory Techniques
The course outlines techniques to enhance memory, including:
- Chunking: Breaking down information into manageable units for easier recall.
- Visualization: Creating mental images to improve memory retention.
- Association: Linking new information with existing knowledge to facilitate recall.
Note-Taking Skills
The course emphasizes effective note-taking as a vital skill for processing training materials and meetings. It introduces the Cornell Note-Taking System, which helps participants condense information into key ideas to improve retention and understanding.
Communication Skills
Communication is presented as a two-way process essential for successful interactions. The training emphasizes self-dialogue and internal questioning strategies to prepare for effective communication.
Effective communication is underscored as a critical component for workers, who must navigate complex interactions with all stakeholders. Throughout the sessions, participants explore topics such as self-dialogues, coworker interactions, and communication with influential figures. In addition, they learn to identify the audience, purpose, and content of their communications. To put these skills into practice, they engage in strategies that strengthen both verbal and non-verbal communication cues.
| Session Topic | Key Skills Addressed |
|---|---|
| Preparing to Communicate | Self-dialogues, internal pre-communication strategies |
| Communicating with Coworkers | Identifying message source and audience |
| Influential Communication | Focusing messages on desired outcomes |
Problem-Solving and Decision-Making
Sessions also delve into recognizing problems, analyzing conditions, and making informed decisions. Techniques such as flowcharting and force field analysis are introduced to help the learner visualize processes and determine problem ownership.
Data Collection and Analysis
Participants learn to collect and analyze data effectively, which is vital for making suggestions for improvement in the learner’s area of expertise. The course emphasizes the importance of objective data in supporting claims and enhancing operational efficiency.
Estimation and Reasoning
Estimation skills are developed to help learners make quick decisions regarding logistics, such as distance, time, and weight considerations. This includes recognizing reasonable answers based on rapid calculations and comparisons.
Key Takeaways:
- Master essential communication skills for effective workplace interactions.
- Apply structured problem-solving techniques to clarify roles and make better decisions.
- Use data collection and analysis to support operational improvements and ensure quality service delivery.
In conclusion, the Strategic Skill Building course equips learners with practical skills and strategies to excel in their roles, while also prioritizing safety and satisfaction. Moreover, it encourages continuous performance improvement.